Hi! Thank you for choosing one of our products. If you have questions, issues or feedback, you can contact us.

Support Policy

Support is completely non-committal. To request a refund, you can contact Envato Support.

Scope

We do not provide support or documentation for product integration into and usage with third party platforms like WordPress, Joomla, Drupal, Adobe Dreamweaver, etc. We do not do any kind of customisations. However, we can try to point you in the right direction if it is something simple.

While we aim to make our products very compatible, we cannot guarantee compatibility with other plugins and code.

Timeframe

We do not provide support during weekends. Depending on the nature of the issue, it can take up several business days before we get back to you.

Contact

Before you make contact about an issue, make sure you've read the documentation for the product thoroughly. Many questions about integration, usage and compatibility are answered inside the documentation.

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